Shipping policy

Shipping Policy

Welcome to the Shipping Policy of Witteveen Commerce LLC. We want to make sure you have a seamless shopping experience. Below are the details regarding our shipping process.

This shipping policy applies to our shipping markets: the United States, the United Kingdom, Canada, and Australia.

Shipping Details

Stage Duration Cost
Order Processing Time 0–1 Business Days Free
Shipping Time 3–4 Business Days Free
Total Delivery Time 3–5 Business Days Free

The delivery times shown above reflect our standard United Kingdom service. Delivery times to the United States, Canada, and Australia will vary depending on the destination and local carrier networks; you will see the most accurate estimate at checkout and in your shipping confirmation.

Order cutoff time: 10:00 PM (GMT), Monday through Friday.

Please note that during busy periods such as public holidays, delivery times may be longer.

Shipping Partners

We work with trusted shipping partners to ensure your order is delivered safely and on time. For deliveries within the United Kingdom, our main shipping partners include Royal Mail, DPD, DHL, Evri, and Yodel. For deliveries to the United States, Canada, and Australia, we use established national and international carriers appropriate to each destination.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our Order Tracking Page using the tracking number provided.

Customs and Import Taxes

For deliveries within the United Kingdom, customs and import taxes do not apply. For international deliveries to the United States, Canada, and Australia, your order may be subject to customs duties, import taxes, or other fees charged by the destination country. Any such charges are the responsibility of the recipient and are not included in the product price or shipping cost.

Address Changes

If you wish to change your delivery address after placing an order, please contact our customer service as soon as possible at info@getarchly.com. We will do our best to accommodate the change, but we cannot guarantee this if the order has already been processed.

Undeliverable Packages

If a package cannot be delivered due to an incorrect address, refusal of delivery, or failure to collect at a collection point, we reserve the right to charge return and reshipping costs.

Customer Service

If you have any questions about our shipping policy, please do not hesitate to contact our customer service via info@getarchly.com. We will respond as quickly as possible.