Privacy policy

Privacy Policy

Last updated: 29 April 2026

At Witteveen Commerce LLC ("we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the privacy laws that apply to our customers across the markets we serve. These include, in the United Kingdom, the UK GDPR and the Data Protection Act 2018; in the United States, the California Consumer Privacy Act (CCPA/CPRA) and other applicable state privacy laws; and the equivalent data-protection laws of Canada (PIPEDA) and Australia (the Privacy Act 1988). This Privacy Policy explains how we collect, use, and protect your data when you use our website, whether you are located in the United States, the United Kingdom, Canada, Australia, or elsewhere.

1. Data Controller

Company Name: Witteveen Commerce LLC
Employer Identification Number (EIN): 30-1430114
Registered Address: 1209 Mountain Rd. PL NE STE R, Albuquerque NM 87110, United States
Email Address: info@getarchly.com

Witteveen Commerce LLC is the data controller responsible for your personal data. For customers in the United Kingdom and the European Economic Area, this means we determine the purposes and means of processing your personal data under the UK GDPR. For customers in the United States, Canada, and Australia, we are the business/organisation responsible for handling your personal information under the applicable laws of those jurisdictions.

2. Data Collection and Use

2.1 Visiting the Website

When you visit our website, we automatically collect certain information that your browser sends to us. This may include the following data:

  • Visited pages
  • Date and time of access
  • Volume of data transmitted
  • Referrer URL
  • Browser type and version
  • Operating system
  • Your IP address (potentially anonymised)

2.2 Google Analytics

We use Google Analytics to collect and analyse website usage data to improve our services. This includes anonymised information such as IP addresses, which are sent to and stored by Google. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

2.3 Embedded Services

We use third-party services like Google Maps (for location-based features) and Google Web Fonts (to enhance design consistency). These services may transmit your IP address to servers located in the United States or other regions.

3. Cookies

We use cookies to enhance your experience, including to remember your preferences, improve navigation, support shopping cart functionality, and gather anonymised usage data.

Types of Cookies

  • Session Cookies: Temporary cookies deleted after closing your browser.
  • Persistent Cookies: Remain on your device to recognise returning visitors and personalise experiences.

You may control or disable cookies via your browser settings. Please note that some functionalities may not work properly without cookies. Cookie management instructions are available in the help section of your browser (Internet Explorer, Firefox, Chrome, Safari, and Edge all provide built-in tools for managing cookies).

4. Your Privacy Rights

We honour the privacy rights available to you under the laws that apply in your location. To exercise any of the rights below, contact us at info@getarchly.com. We will respond within the timeframes required by the applicable law, and we will not discriminate against you for exercising your rights.

4.1 Rights for UK and EEA Customers (UK GDPR)

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of inaccurate or outdated information
  • Withdraw your consent for data processing at any time
  • Request data portability where applicable
  • Restrict or object to the processing of your personal data
  • Lodge a complaint with the Information Commissioner's Office (ICO)

4.2 Rights for US Customers (California / CCPA and Other State Laws)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA:

  • The right to know what categories of personal information we collect, the sources, the purposes for collecting it, and the categories of third parties with whom we share it
  • The right to access a copy of the specific personal information we have collected about you
  • The right to request deletion of personal information we have collected from you, subject to legal exceptions
  • The right to correct inaccurate personal information
  • The right to opt out of the "sale" or "sharing" of your personal information. We do not sell your personal information, and we do not share it for cross-context behavioural advertising in exchange for money
  • The right to limit the use of sensitive personal information
  • The right to non-discrimination for exercising any of your privacy rights

Residents of other US states with comprehensive privacy laws (for example, Virginia, Colorado, Connecticut, Utah, and Texas) have similar rights to access, correct, delete, and obtain a portable copy of their personal information, and to opt out of targeted advertising and the sale of personal data. You may exercise these rights, or appeal a decision we make about a request, by contacting us at info@getarchly.com. You may use an authorised agent to submit a request on your behalf where the law permits.

4.3 Rights for Canadian and Australian Customers

Customers in Canada (under PIPEDA) and Australia (under the Privacy Act 1988 and the Australian Privacy Principles) have the right to access and request correction of the personal information we hold about them, to withdraw consent where applicable, and to make a complaint to the relevant regulator (the Office of the Privacy Commissioner of Canada, or the Office of the Australian Information Commissioner). Contact us at info@getarchly.com to exercise these rights.

5. Data Security

We implement industry-standard security measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as required for order processing (e.g., payment providers, shipping companies) or by law.

7. International Data Transfers

Because Witteveen Commerce LLC is established in the United States and serves customers in the United Kingdom, Canada, and Australia, your personal data may be transferred to and processed in the United States or other countries. Where we transfer personal data of UK or EEA customers outside the UK/EEA, we rely on appropriate safeguards (such as standard contractual clauses) as required by the UK GDPR.

8. Policy Updates

We reserve the right to modify this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the date of the last revision.

9. Cookie Consent Banner

When you first visit our website, a cookie consent banner will appear. By clicking "Accept", you agree to the use of cookies for functionality, analytics, and personalisation. You can change your preferences at any time via your browser settings.

Contact Information

Company Name: Witteveen Commerce LLC
Employer Identification Number (EIN): 30-1430114
Registered Address: 1209 Mountain Rd. PL NE STE R, Albuquerque NM 87110, United States
Email Address: info@getarchly.com

Customer Service Opening Hours

We are available to assist you during the following times (GMT, UK time):
Monday to Friday: 09:00 AM – 05:00 PM
Saturday and Sunday: Closed

For more information, please visit our Contact Page. Track your order anytime at our Order Tracking Page.